Q:What payment methods do HELLOADIDAS.COM accept?

A:HELLOADIDAS.COM accept western union and paypal payments. If paypal is employed,  we will add 10% fees, cos in China, we hard to get money by paypal, and we must pay fees to paypal company.   

Q: Can I wholesale shoes and clothes for cheap?

A: We are currently accept small wholesale or bulk order.You will get the low price if you place an wholesale order. All price condition under negotiation. We also accept Free shipping and  DROPSHIPPING worldwidely.

Q: What is store Return Policy?

A: We will gladly accept return in brand new condition. All shoes purchased from HELLOADIDAS.COM can only be returned in brand new condition with original box and all applicable accessories (ex.  card, original shoe laces, etc..) The return must be requested 7 days from the day the shoes are delivered to our customers. Returns and exchanges back must be posted marked within 14 days your request has been approved.

* We can not guarantee the condition of the shoebox. For collectors or as a gift, please add a note on the note line when placing the order for us to pick the best adidas shoebox. For detail information on how to return your defective shoes to Official Adidas, please email us.

Q: Is My Payment to HELLOADIDAS.COM Secure?

A: All Payment are done online through the 100% secured. HELLOADIDAS.COM  will never get your credit card number and you never have to worry about your credit card info gets stolen or sold to other party online because we use the third party payment secure servers.

Q: How can I get right sizes ?

A: You should choose the right shoes and clothes size when you purchase and we will ship the right size based on your order table.

Q: Does HELLOADIDAS.COM  have a satisfaction guarantee?

A: We have a 100% satisfaction guarantee. If you are not satisfied with your product within 2 days of receipt, you can send it back to us for refund (not contain shipping fees).

*Additional shipping fee will be requested for exchange.

Q: Can I Cancel my order?

A: Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8hours after orderss placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.